Bad service complaint letter

 

 
 
Dear Sir or Madam,
 
RE: Supply of Goods & Services Act 1982 (As amended)
 
On [DATE], you provided me with [SET OUT WHAT THE SERVICE WAS THAT YOU PAID FOR] at a cost of £[PRICE].
 
However, I have had the following  complaints about the service that you have provided:
 
[LIST COMPLAINTS]
 
According to the law named above, I am entitled to receive this service with reasonable care and skill and I clearly have not.
 
In the circumstances, I would like you to [refund my money immediately] OR [rectify the above issues immediately].
 
I look forward to receiving your response in the next 14 days, failing which I will have no alternative other than to take the matter further.
 
Yours faithfully

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