how to complain effectively, how to complain about a company





If it's not right COMPLAIN

Its official, we are a really polite nation that does not like to complain. In addition to this we are a nation that generally does not know its rights and as a consequence is not confident in complaining. We have to change this!

So, here is my guide to complaining:

consumer rights,  how to complain to trading standards, If its not right COMPLAIN

You need to get in the mindset that if you buy goods or services and you do not get what you thought you was going to get, complain. The fact that you are reading this means that you are prepared to complain so see it through.

your consumer right What are you complaining about?

You must know exactly what it is you are complaining about, what has gone wrong or what did you not get? Set all of this out on a piece of paper.

how to complain to debenhams, Who are you complaining to?

Contact the organisation that you are complaining about and ask them for their complaints procedure and who you should complain to.

 how to complain about a doctor, how to complain to tesco, Complain in writing


Armed with your piece of paper that sets out your complaints, draft a letter of complaint and tell them

1) what you purchased and when 2) what you was expecting 3) what you have not received and therefore precisely what your complaint is and 4) what you want them to do

how to complain about a solicitor Give a time limit

In your letter of complaint give them a time limit of either 7 or 14 days to respond.

how to complain effectively and get results, Don't give up

If the person that you complain to rejects your complaint escalate the matter to the official body that regulates them.




Whilst every effort is made to ensure that the legal information contained on “consumeruk” is accurate, it does not constitute legal advice tailored to your individual circumstances. If you act on it, you acknowledge that you do so at your own risk. Neither the Proprietor nor Dean Dunham can assume responsibility and do not accept liability for any damage or loss which may arise as a result of your reliance upon it.

Last updated 24.06.2014

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